Security You Can Trust
LightGuide is committed to protecting customer data and operating with transparency and strong information security practices. The LightGuide Trust Center provides an overview of how we safeguard information and how customers can engage with us on security‑related topics.
ISO 27001 Certified
LightGuide is ISO/IEC 27001 certified, demonstrating that we maintain an independently audited Information Security Management System (ISMS) aligned with internationally recognized standards for information security.
The ISO/IEC 27001 standard confirms that LightGuide:
- Systematically identifies and manages information security risks
- Implements appropriate administrative, technical, and organizational controls
- Operates under a framework of continual improvement
The ISO/IEC 27001 digital certification seal is displayed on this page, and the official certificate is available for review:
Download LightGuide ISO 27001 Certificate
Data Protection & Governance
Encryption & Cryptographic Standards
LightGuide uses Federal Information Processing Standards (FIPS)–compliant cryptography, including Advanced Encryption Standard (AES) algorithms, to protect sensitive data.
FIPS‑compliant encryption is widely required in high‑security and regulated environments, including defense, aerospace, and medical applications, and aligns with U.S. government‑recognized standards for cryptographic protection.
Privacy & Data Handling
LightGuide publishes a Global Data Protection and Privacy Policy that explains how personal information is collected, used, and protected. LightGuide’s information security practices are aligned with the CIS Critical Security Controls (CIS 18), a prioritized set of best practices developed by the Center for Internet Security to strengthen organizational cybersecurity.
View LightGuide Privacy PolicyOperational Assurance
Support & Issue Management
LightGuide provides structured service and support for existing customers.
Operational issues can be submitted through the Service form and routed for review and resolution.
LightGuide Service Form
Continuous Improvement
LightGuide maintains an active product development cadence with regular software updates, enhancements, and resource updates to improve platform performance and customer outcomes.
Security Inquiries & Documentation
For security‑related questions or documentation requests, please contact LightGuide through:
LightGuide Service Form
Our Commitment
LightGuide’s ISO/IEC 27001 certification, combined with our privacy practices, operational governance, and commitment to continuous improvement, reflects our dedication to earning and maintaining customer trust. We will continue to evolve our security and governance practices in line with industry standards and customer expectations.
